1. Introduction Chicago Original Limousine, Inc. offers premier ground transportation services in the vibrant Chicago metropolitan area. At Chicago Original Limousine, Inc., safeguarding the privacy and security of our valued customers and visitors is our top priority. We are dedicated to ensuring the protection of the information you entrust to us. This privacy policy outlines how Chicago Original Limousine, Inc. manages data that can identify individuals (“Personal Data") collected through our website and systems.

For the purposes of this policy, we define a “Customer" as an entity with which Chicago Original Limousine, Inc. has established a relationship, and a “Visitor" as an individual who visits our front-end website (e.g., https://www.chicagooriginal.com).

All information stored within the Chicago Original Limousine, Inc. system is treated with utmost confidentiality. It is securely stored and accessed only by authorized personnel. We implement and maintain rigorous technical, security, and organizational measures to protect Personal Data against unauthorized processing, unlawful use, accidental loss, destruction, damage, theft, or disclosure.

2. Collection and Use 2.1 General The following sections detail the specifics of data collection from two groups: website Visitors and Customers.

2.2 Website Visitors This section applies if you are solely a Visitor to our website, not a customer.

By visiting our website, you consent to the collection and use of your Personal Data as outlined in this policy. If you do not agree, please refrain from using our website. Where required by law, we will seek your explicit consent to process Personal Data collected on our website or provided voluntarily by you. Please note that any consent is entirely voluntary. However, withholding consent may limit your access to our website.

Chicago Original Limousine, Inc. may collect, record, and analyze information from Visitors to our website. This may include recording IP addresses and using cookies. Additionally, we may collect Personal Data voluntarily provided by you in website forms, such as when signing up for information or newsletters. If you provide us with your social media details, we may retrieve publicly available information about you.

Such Personal Data may include your IP address, name, email and postal addresses, telephone number, job title, social network data, interest in our services, and information about the company or group you represent, if applicable.

We gather data about website visits, including Visitor numbers, geolocation data, time spent on the site, and pages visited.

2.2.1 Purpose of Processing Personal Data Chicago Original Limousine, Inc. utilizes collected data to communicate with Visitors, customize content, display ads on other websites, and enhance our website’s functionality through analytics.

2.2.2 Sharing Personal Data We may not share such information with service vendors or contractors to provide requested services or analyze Visitor behavior on our website.

2.2.3 Cookies Cookies are used to enhance your website experience. By continuing to visit our website, you consent to the placement of cookies on your device. We may also use cookies from third parties for functional and marketing purposes.

2.2.4 Links to Other Sites While visiting our site, you may encounter links to external sites. Chicago Original Limousine, Inc. is not responsible for the content or privacy policies of these sites.

2.3 Customers This section is relevant if you are both a website Visitor and a customer.

2.3.1 Information Collection, Use, and Sharing We collect information when you create a profile or order transportation services from us, including name, email address, billing address, physical address, phone number, and credit card data. This information is used to process transactions, improve customer service, and send periodic emails. Phone numbers for the purpose of SMS will not be shared with third parties. Customer always has the option to reply or opt out of any SMS.

Note: Detailed unsubscribe instructions are provided in each email.

We do not sell, trade, or transfer your personally identifiable information to outside parties.

2.3.2 Data Protection and Security Your data is stored securely and transmitted via Transport Layer Security (TLS 1.2) technology. Access is restricted to authorized personnel who are required to maintain confidentiality.

3. Retention and Deletion We retain data only as long as necessary or as required by law. Customers have control over data collection purposes and duration. When an account is terminated, all collected Personal Data is deleted as per applicable law.

4. Consent and Acceptance By using our site, you consent to our privacy policy. We assume that all Visitors and Customers have carefully read and agreed to this document. Failure to agree requires refraining from using our website and services. We reserve the right to amend our privacy policy, with continued use implying acceptance of revisions.

5. Our Legal Obligation to Disclose Personal Information We disclose personal information without prior permission only when legally required to protect rights, property, or safety.

6. Changes to Our Privacy Policy Changes will be posted on this page.